## Overview

Door James supports three different check-in methods depending on your organization's configuration:

- In-app Check-In

- QR Code Check-In

- Geofence Check-In

The available methods depend on the booking rules configured by your administrator.

## Method 1: In-App Check-In

If your organization allows manual check-in:

1. Open your current booking from the **Home** screen.

2. Tap **Check In**.

> **Note:** Your administrator defines how early check-in becomes available. The available check-in window may differ between offices.

## Method 2: QR Code Check-In

For assets with QR stickers:

1. Arrive at your booked asset.

2. Open the **QR Scanner** next to your profile picture.

3. Scan the QR code attached to the asset.

Some assets require QR Code Check-In and cannot be checked in manually.

QR stickers also allow users to quickly open or book the asset directly.

## Method 3: Geofence Check-In

Geofence Check-In automatically checks you in when you arrive at your office.

### How it works

A virtual geofence is created around the office or campus.

When you enter this area, Door James can automatically complete the check-in.

### Privacy

Door James does **not** continuously track your location.

- Your location is only used at the moment you enter the geofence.

- No continuous tracking is performed.

- Geofence location data is not stored.

### Requirements

To use Geofence Check-In:

1. Allow **Always** location access for Door James.

2. You can enable this during app setup or later in your phone's settings.

Once enabled, check-in happens automatically whenever you arrive.

## FAQ

### Why can't I manually check in?

Some asset types only allow QR Code or Geofence Check-In. These rules are configured by your administrator.

### Why isn't Check-In available yet?

Your organization defines how early check-in becomes available before the booking starts.

### Why isn't Geofence Check-In working?

Verify that:

- Always location permission is enabled.

- Geofence Check-In is enabled by your organization.

- Your device location services are turned on.

### Related Articles

- Booking Overview

- QR Code Booking

- Geofencing

- My Agenda