Navigation Path:
Evacuation Management > Crisis List
This feature allows you to report an emergency and track the status for all users. You are also able to access this page through your mobile phone.
1.1.1 Report an Emergency
To report an emergency, click the “Report emergency” button, then “Report”.
1.1.2 Track the status of all office users
After the emergency has been successfully reported, an automatic evacuation list will be generated. You can track the status of all users who are in the office at that time and support emergency services in their work.
The evacuation list shows the status of all app users and visitors. People who reported to be in danger or did not respond will be shown first in the list.
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A) Filter: Filter the list by user name, asset booked, area or status.
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B) Export: Export the evacuation list by clicking “Export selected”.
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C) Support: Additional information (e.g., location of the booked asset) is available in the dropdown menu and you can change the status of a user.
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D) Stop: Once all members report themselves as safe, click “Stop emergency” to end the crisis.
Mobile Access: If an emergency occurs and you are not in front of a desktop, you can access admin.doorjames.com through your phone to report the emergency and track the evacuation list.
1.1.3 How do users report their status?
When you report an emergency, app users and visitors will automatically receive an alert message with brief instructions and a request to report their status. This simplifies the evacuation process and gives you a real-time overview of the situation.
1.2 Crisis List
Navigation Path:
Evacuation Management > Crisis List
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A) Click “Report emergency” to report a crisis for the office you’re logged in. This button is fixed in every page of the Admin Panel.
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B) In case emergencies were reported, a list with all active and past crises is available.
1.3 Emergency Settings
Navigation Path:
Evacuation Management > Emergency Settings
You can create an emergency message to be sent to all members inside and outside the office. Notifications can be created for Microsoft Teams, SMS, email, and the Door James app. You can customize the alert messages based on your needs and include important instructions regarding your office.