Overview
The Report a Problem feature allows users to report issues related to assets, meetings, or the application.
Users can select different problem types depending on the issue.
Problem Types
Users can choose between:
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Desk Problem
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Meeting Room Problem
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General Problem
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App Bug
Desk Problem
Used to report issues related to desks.
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Enter a category and description
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Select the related asset
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Optionally add a photo
Meeting Room Problem
Used to report issues related to meeting rooms.
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Enter a category and description
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Select the related asset
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Optionally add a photo
General Problem
Used for general issues not related to a specific asset.
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Enter a category and description
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Optionally add:
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Area
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Location
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No asset selection is required.
App Bug
Used to report technical issues within the application.
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Enter a description
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Optionally add steps to reproduce
No asset or location is required.
Submitting a Report
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Click Submit Report to send the issue
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Providing more details helps resolve the issue faster
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