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Member App Settings & Notifications

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Muhtasin

Last updated on Oct 8, 2026

Navigation Path:

Office > Member App

Introduction

The Member App Settings section allows you to customize the user experience and manage how employees interact with the office environment. Additionally, you can send targeted In-App Notifications for important updates or release notes.

General App Settings

Navigation Path: Office > Member App > Settings

To ensure the app works according to your office rules, configure these core settings:

  • Activation: The Member App must be toggled "On" for users to access the platform.

  • Office Visibility: Choose whether your office is visible to all organization members or only to those assigned to this specific location.

  • Search for a Colleague: Enable this to allow users to see their teammates' bookings on the map, making collaboration much easier.

  • My Agenda: Activate this to allow users to take personal notes and plan their day within the app.

Custom Information & Support

If you want to guide users when they report an issue:

Reported Problem Instructions: Enable this to display custom text/instructions (e.g., "For urgent leaks, call extension 123") on the problem reporting page.

In-App Notifications

Navigation Path: Office > Member App > In-App Notifications

Notification Overview

At the top, you can filter notifications:

  • All

  • Published

  • Draft

Managing Notifications

  • Click "Add New" to create a notification

  • Use the three-dots menu to edit or manage existing ones

  • Click "View" to see details

Notifications are a powerful tool for direct communication.

  • Preview: Click the purple preview icon to see how a notification looks before it goes live.

Creating a New Notification

  1. Timing: Choose between Instant (sent immediately) or Scheduled.

  2. Frequency & Expiration: Set an expiration date and decide if the message shows every time the app starts or only once.

  3. Visuals: Select a symbol/icon that matches the topic.

  4. Localization: Choose the office language and add Header and Message content. You can easily add multiple languages to support international teams.

  5. Drafting: Save your message as a draft to review it later.

Activity Mails

Navigation Path: Office > Member App > Activity Mails

Activity Mails are automated notifications triggered by specific system events (e.g., an administrator canceling a user's booking).

Overview

Emails are grouped by:

  • Organization

  • Office

Each template represents a specific event:

  • Booking confirmation

  • Cancellation

  • Check-in reminder

How to manage them

  • Customization: Click the three dots next to a template to edit the details.

  • Fields: You can modify the Email Subject, the Sender Name, and the Email Body/Template to match your office's tone and branding.

  • Saving: Always press Save after editing to ensure the automated system uses the updated version.

Check-In Questionnaire

Navigation Path: Office > Member App > Check-In Questionnaire

The Check-In Questionnaire is a powerful tool for compliance, health & safety, or office feedback. When enabled, users must complete the questionnaire before the system allows them to check in to an asset.

Activation

  • Enable "Show Questionnaire for Check-In"

  • Users must complete the questionnaire before check-in

Configuration Options

  • Timing: Define the specific timeframe when the questionnaire should appear.

  • Validity: Set how long the answers remain valid (e.g., once every 24 hours).

  • Lead Time: Determine how long before the next check-in the questions must be answered.

  • Content: Customize the Title and the individual Questions based on your office requirements.

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