Navigation Path:
Visitors > Visitors
Visitor Hardware & Kiosk Settings
This section covers the technical integration of physical devices and the visitor check-in experience.
1.1.1 Visitor Settings
Navigation Path:
Visitors > Visitors > Settings
These settings define the rules for guest interactions and provide helpful information for their arrival.
Require Accepting (Invitation Policy):
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Logic: When enabled, guests must explicitly accept the invitation via email before they are allowed to check in.
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Workflow: Only after the guest clicks "Accept" will they receive their Check-in QR Code. This ensures that only confirmed visitors can access the building.
Directions:
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Purpose: Provide specific arrival instructions (e.g., "Park in Bay B," "Entrance is behind the glass door").
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Delivery: These directions are automatically included in the check-in email sent to the visitor, ensuring they find the office without external help.
1.1.2 Devices
Navigation Path:
Visitors > Visitors > Devices
To manage the tablets or kiosks at your reception, navigate to the Devices section.
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A) Linking a Device: Click the "+ Link Device" button to start the pairing process.
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B) Pairing Process: Enter a Device Name and use the PIN generated by the Admin Panel to link your physical kiosk. All active devices are listed and managed on this page.
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C) Maintenance: You can update device names or remove/unlink devices that are no longer in use at any time.
1.1.3 Kiosk Settings
Navigation Path:
Visitors > Visitors > Kiosk Settings
Customize the interface and the information provided to guests during their arrival.
A) Check-in Questionnaire: Create and manage a mandatory questionnaire. This is often used for:
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GDPR/Privacy Agreements
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Non-Disclosure Agreements (NDA)
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Health & Safety Instructions
B) Wi-Fi Sharing: Configure the office’s Guest Wi-Fi details (SSID and Password) to be automatically shared with visitors upon successful check-in.