The "Service Booking" module allows administrators to offer and manage additional amenities for employees, such as catering, vehicle services, or IT support.
1.1 Service Requests
Navigation Path:
Service Booking > Service Requests
The goal of the “Service Requests” tab is to give an overview of all requested services by app users and to manage them.
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A) Search: Search for a request by the requester’s name or email.
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B) Filter: Filter the list by status, assignee, or service type.
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C) Request Details: View the requester, requested service(s), status, assignee, request time, and due time.
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D) Manage Status: Click on a request to update its status (e.g., from "Cancelled" to "Open" or "Completed") or to assign it to a specific team member.
1.2 Service Management
Navigation Path:
Service Booking > Service Management
The goal of the “Service Management” tab is to create and manage the services that app users can book.
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A) New Service: Click “+ New Service” to create a new service category. Define the name, description, and upload an icon.
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B) Edit/Delete: Manage existing services like "Food", "Car Washing", or "Pool Vehicle" by using the edit or delete buttons.
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C) Configuration: Set specific requirements for each service, such as lead times or mandatory information the user must provide during booking.